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SAMA Rules on Outsourcing: A Practical Guide for Saudi Financial Institutions

SAMA expects banks and other regulated institutions to govern outsourcing as a board-level risk. Here is how to turn the rules into a working process.

3 min readNAZZTEC Editorial Team
SAMA Rules on Outsourcing: A Practical Guide for Saudi Financial Institutions — cover illustration

Key takeaways

  • A board-approved outsourcing policy is the foundation.
  • Material outsourcing requires SAMA’s prior non-objection.
  • Due diligence, contracts and monitoring must be evidenced.
  • Exit plans are expected for material arrangements.

Scope

SAMA’s Rules on Outsourcing set requirements for regulated financial institutions that outsource activities to third parties, including group entities. Always work from the current text published by SAMA; this guide summarizes the practical implications.

Core requirements in practice

RequirementWhat to have in place
Outsourcing policyBoard-approved policy, roles and risk appetite
Materiality assessmentDocumented method to decide whether an arrangement is material
Regulatory approvalSAMA non-objection obtained before material outsourcing
Due diligenceCapability, financial, security and compliance review of the provider
ContractService levels, confidentiality, audit and access rights, sub-contracting, termination and exit
LocationAssessment of outsourcing outside the Kingdom and data location
MonitoringOngoing performance and risk monitoring, periodic review
ExitDocumented and realistic exit strategy

Connecting with cybersecurity requirements

Outsourcing oversight overlaps with NCA ECC subdomain 4-1 (third-party cybersecurity) and SAMA Cyber Security Framework domain 3.4 (third-party cyber security). One assessment process can evidence all three if questionnaires are mapped to each.

Evidence SAMA and auditors ask for

  • Outsourcing register with materiality decisions
  • Non-objection references and dates
  • Due diligence reports and assessments
  • Signed contracts with required clauses
  • Monitoring reports and issue tracking
  • Exit plans and test records

Building the process

  1. Approve the outsourcing policy and define materiality criteria.
  2. Capture every outsourcing proposal through an intake form.
  3. Assess materiality and route material proposals for SAMA non-objection.
  4. Perform due diligence proportionate to risk.
  5. Negotiate required contract terms.
  6. Monitor, review periodically and maintain exit plans.

Common gaps

  • Materiality decisions not documented
  • Intra-group arrangements left out of the register
  • Contracts missing audit or access rights
  • Monitoring limited to service levels, ignoring security and continuity
  • Exit plans written but never tested

Board and senior management oversight

Boards should approve the outsourcing policy, receive regular reporting on material arrangements and be informed of significant issues. A quarterly report covering the outsourcing register, material arrangements, non-objection status, overdue reviews, open issues and exit-plan testing gives the board what it needs to discharge its oversight responsibilities.

How NAZZTEC helps

NAZZTEC AI TPRM automates this end to end — with AI assistance, segregation of duties, analytics and signed reports — and is available as SaaS, in your private cloud or on-premises, hosted in the Kingdom. Our consultants design and run the process alongside it through our Governance, Risk & Compliance services.

Next step: request a demo of NAZZTEC AI TPRM or read more on the product page.

Frequently asked questions

Does every outsourcing arrangement need SAMA approval?
Material outsourcing requires prior non-objection; non-material arrangements still need internal governance. Check the current rules for definitions.
Do intra-group arrangements count?
Yes, the rules address outsourcing to group entities as well.
How can we track non-objection status?
Record materiality and the non-objection reference against each vendor in the TPRM platform and report on it.
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